PHLEX Label – Privacy Policy
Effective Date: July 1st, 2025
At PHLEX Label, operated by PHLEX Official LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
- Name, email address, phone number
- Shipping and billing addresses
- Payment details (processed securely by Stripe)
- Order history and transaction data
- IP address, browser type, and device information
- Any messages or emails you send us
2. How We Use Your Information
- Process and fulfill your orders
- Communicate with you regarding your purchases
- Send marketing emails and updates (you may unsubscribe at any time)
- Improve our website performance and user experience
- Prevent fraud and maintain site security
- Support our resale marketplace features
3. Marketing Communications
Customers are automatically subscribed to receive marketing emails when creating an account or placing an order. You can unsubscribe at any time via the link in our emails.
4. Third-Party Services
- Stripe for secure payment processing
- Analytics tools (e.g., Google Analytics) to understand website traffic
- Email platforms to send marketing communications
These providers have access to your data only to perform their services and are contractually obligated to protect it.
5. Data Sharing
We do not sell your personal data. We may share minimal data with third parties in the future to support services like shipping, order tracking, or targeted advertising. If this changes, we will update this policy accordingly.
6. Data Retention
We retain your data as long as your account is active, or as needed to fulfill our legal and operational obligations. You may request to delete your data at any time.
7. Your Rights
- Access the data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications To do so, please contact team@phlexlabel.com.
8. Children’s Privacy
Our website is accessible to users of all ages, but we do not knowingly collect personal information from children under 13 without parental consent.
9. Security
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”